How to request a refund

Product Updates - November 22, 2022

When dealing with money, the need to request a refund is bound to occur. With this in mind, Moniepoint has made the process easy and seamless.

To request a refund, you need to 

Reversals typically occur within 24hrs-48hrs working hours. If, by any chance, you are unable to get a reversal within the set period, kindly visit the bank to fill out a dispense error form.

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