If your team is depleted, demotivated, and drained, you can deploy a few strategies to re-energise them. First, proactively initiate purpose-driven career conversations—and make them routine. People want to know they’re on a path of growth and opportunity for a more significant impact. Include caring feedback on improvement areas, so…
When you exceed your Business PIN trial limit, you usually expect to be blocked entirely from using the terminal. However, with Moniepoint, a blocked terminal doesn’t mean a blocked business day. Before opting to unblock the terminal, you can still carry out deposit and withdrawal transactions. What you can’t do…
We’ve made changes to account statements to give you a more detailed overview of your finances. Besides making these changes to be more compliant with CBN’s guidelines, we also want to make it easier for you to track The cash flow of your business in one place. The updates we’ve…
Your decision to open a Moniepoint Business account is definitely the right one. To enjoy the countless benefits that we have in store for your business, first, you need to complete your KYC verification. Here are some useful tips to ensure you scale through the verification process without glitches. 2.…
When saving money, those rainy days could come sooner than you expected. If you’ve put your money away into one of our savings plans, you don’t need to wait until the plan’s maturity date before accessing your money. You can withdraw your saved money anytime by selecting “manual withdraw” from…
Getting feedback from the rest of your team is essential as a leader. You can make the process of requesting feedback from your team a graceful affair by following this 3-step plan: This tip is adapted from “How to Encourage Your Team to Give You Honest Feedback” by Deborah Grayson…
A compromised PIN puts your Terminal at the mercy of anyone looking to take advantage of your business. Anytime you feel someone suspicious knows your PIN, your next move should be to reset your PIN. To reset your PIN, you need to follow these simple steps.
As a Business Relationship Manager, it is essential to train newly onboarded Business Owners as required by the compliance team. The importance of these training sessions is to ensure that they do not fall victim to fraudulent activities and to understand the workings of the Moniepoint platform. This includes reaching…
As you await more terminals as a BRM, please begin balancing terminal distribution with performance. We’ve stated this because we discovered we have over 120,000 inactive terminals in distribution. Most inactive terminals are considered underperforming because they cannot transact up to N140,000 weekly. Due to this, we’ve put in place…
Selling is an art form with tried and tested principles that guide it. When you take these principles to heart, you can effectively sell to anyone with enough patience and effort. The principles that make you an expert in selling to merchants can be broken down into 3 Ds. Spend…